Clients

Reviews

New Business Client reviews

A big thank you to Tony for the fantastic and efficient service provided. I’ve used many currency exchange services, and this was the easiest, quickest and most cost-effective I have come across. Hugely knowledgeable and approachable, I would highly recommend them.
Louise Mosley,
NB-Coaching
Cosmos Currency delivered excellent service! Tony guided us through the setup process, ensuring everything was seamless and hassle-free. The process was much faster and more efficient than going to a bank. Plus, our clients received their funds promptly at a very competitive exchange rate. Highly recommend!
Stewardship Wills and Probate Ltd.
'The service provided by Cosmos reminds me of the good old days when bank managers were bank managers and their staff greeted me as a person they knew by name and not just a faceless number. Tony took the time to get to know me and meet the needs of my company. In many ways, Tony could be described as a genuine ‘problem solver’ and I like that. That is the reason I will continue to do business with Cosmos.
Carole Curtis
Dog-Friendly Businesses Ltd
I call Tony my Payments Officer. Working with Cosmos allows me to offer a simple process for my clients to pay in their local currency, so they do not need to worry about FX changes. Neither do I, as I convert when it is favourable for me, it is a win-win process. Tony is so easy to work with that he makes the whole journey seamless and yes enjoyable.
Neeta Solanki
Sol Investments (UK) Limited
Tony and Cosmos have been wonderful to work with. The workforce has never been more global, but high street and challenger banks continue to make international payments problematic. I had a supplier in Europe and my business bank doesn't have the option to make payments to that country, so I turned to Tony, and it was all taken care of that same day. The customer support was perfect, and I was never left in the dark about what was happening, and my supplier received payment quickly.
Richard W
Crosshairs Marketing
May I put on the record what a pleasure it has been to deal with you, and with Cosmos Currency. For many years, we have travelled to Australia to visit family. I have looked in vain for an efficient and cost-effective way to transfer funds from the UK to our Australian account. I am delighted to have been introduced to you, Tony, and our experience with you and your services has been exemplary. I am very happy to recommend you and I look forward to accessing your services for many years to come.
Andrew Gibson
Business Services Leeds Ltd

New Personal Client reviews

The service provided by Cosmos has been a thoroughly professional and classy service from start to finish. The communications have been informative, personable, and frequent. We don’t exchange large volumes of currency frequently so when we needed to move our house sale proceeds from Spain to the UK, we were quite nervous. We need not have worried with Cosmos taking care of us. The solutions provided were extremely cost efficient for our needs and it always felt like the advice and guidance being given was in our best interest. Our money was successfully converted at the best time for us, and we could not be happier with the outcome and service received. Well done Tony and team and thank you!
Frederick & Rosemarie S
I have no hesitation in highly recommending Tony @ Cosmos Currency Exchange. Fantastic service from the outset and constantly advises of market changes in order to obtain the best rates for his clients. Customer engagement is above & beyond which is very rare these days. 😊
I would definitely reuse it for any currency transactions again in the future. Thank you Tony for going the extra mile!
Jacquie Dawson

I was recommended the services of Tony Redondo by a financial advisor and am both extremely satisfied and grateful for his services in bringing my investment proceeds back to the UK from the US.  He was always prompt in replying to my questions, and I quickly became confident that my money was in very capable hands.  Tony kept me informed in every step of the process and I felt a level of friendly professionalism that is sadly missing in other businesses. I would recommend using Cosmos Currency Exchange without reservation.

Julia P

Tony came highly recommended by friends who use his services regularly. I live in Canada and have a rental property in the USA. Tony walked me through the process of setting up my account. Once the guest made the payment, the funds were promptly in my USA bank account. The fee I paid was a fraction of the price of other payment sites and dealing directly with Tony and his team made everyone feel comfortable. I have already recommended Tony to friends and will continue to use Cosmos in the future.
Carla Y
Having relocated to another country during turbulent times globally, it has been reassuring and supportive to have Tony’s wise insight always available in the background continually tracking the changing rates of exchange, whilst ensuring I am kept up to date without pressure to proceed. He takes an interest in individual circumstances as well as world affairs and his team is reliable and efficient. This has not only eased any concerns I might have had about transferring funds but has established a trustworthy relationship that I would recommend to anyone. Thanks Tony.
Annie Cousins
Myself and my husband recently used Tony and the team at Cosmos to send money over to America. The service was excellent. From our initial contact to getting money safely in our son’s account took a matter of hours. Seamless service with superb rates. Will definitely use Cosmos again.
Sam & Neil Jackson

I'm what best could be described as a vulnerable customer. I have stage 4 cancer and need to use online overseas transfers to pay for overseas treatment. I had originally tried using traditional bank transfers. These were a slow process and problematic. A fellow patient recommended this company Cosmos Currency Exchange, so I went with them. There were a few small teething problems with setting up online at the time, but I was encouraged by their quick response and level of customer service. They understood my situation and it was so refreshing to deal with a company that were easily contactable. They gave a true personalised service. When it came to the transfer it was smooth and extremely quick. I'd definitely recommend and will be using them again.

Cheers
Glenn U

Kate and I completed on our house purchase yesterday, and we want to thank you for your glorious work in helping us move funds around.

You, and your team’s work was highly professional, responsive and, somewhat of a rarity sadly in our modern world, a real pleasure to deal with.

You are a valued recommendation by Sarah, and we look forward to dealing with you again.

Thank you.

Kate and Rob
I contacted Tony requesting transfer of funds at the most competitive and safest way. His customer service was first class, he really makes the effort to get to know you and reassure you prior to make that commitment . He made it seamless; I transferred a lot of money and at no point was I nervous. I would recommend anyone who wished to transfer money. Thank you, Tony, you made it a very simple and enjoyable process. Would certainly use you again.
Mike Sibley

After a glowing recommendation from a friend, we decided to trust Cosmos Currency with the currency transaction from Euros to Sterling as part of our Spanish home sale.

We couldn't be happier with our decision! Tony and his team were not only efficient and professional but also ensured our transaction was managed in the most tax-efficient way possible.

Their expertise and attention to detail helped guide us through the whole process seamlessly and stress-free. We highly recommend Cosmos Currency for anyone needing currency exchange services.

They truly go above and beyond!

Barry and Hazel
West Midlands
I highly recommend this FX service for those seeking a more personalised experience when exchanging currency. It's a refreshing departure from the faceless, big corporate entities. With Cosmos you're not just a transaction, there's always a friendly human ready to address your queries and fulfil your needs. The personalised touch makes the entire process seamless and enjoyable. It's a trusted service that values its customers, making currency exchange a positive and human-centric experience. Five stars!
Luise E.
I had a great experience with Tony and Cosmos. They were always approachable and available via email, WhatsApp, or my preferred method of communication. The security process is well-defined, ensuring my funds are safe. Tony was especially helpful, always available, and personally attending to my needs, keeping me informed on the best exchange rates and all necessary details. Highly recommended!
David C

All reviews, opinions or case studies presented on our website may not be indicative of all customers.  Results may vary and customers agree to proceed at their own risk.

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Disclaimer: Cosmos Currency Exchange Ltd is a company registered in England and Wales (Registration number 12414676). Registered office: Mor Workspace, Treloggan Lane, Newquay, Cornwall, TR7 2FP.

Payment services for Cosmos Currency Exchange Ltd are provided by Equals Connect Limited (Registration No. 07131446) part of Equals Group PLC (Registration No. 08922461) Registered office: 3rd Floor 68 Upper Thames Street, Vintners Place, London, England, EC4V 3BJ. Equals Connect Limited is authorised by the FCA as an authorised payment institution.

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